April 2009 – The Coffee Commander's Home

After dealing with so many logitech G7’s , I’d finally given up on them as logitech has sent me a Logitech MX1100.

After almost a month of using this mouse its a fairly good mouse , it has more buttons than you know what to do with (10 buttons). The most noticable thing is the grip on the mouse it forms to your hand fairly well compaired to the g7 , A handshake would best explain it as it conforms to your hand.

As for mouse speeds its right up there with the G7, Maybe a tiny bit slower but barely noticable. My only peeve with the mouse is when you use the mouse from an idle state after leaving the mouse for awhile and you first move it after an extended period of time its slow to come alive, its like you shake it awake literly. but, after that the mouse works extremely well.

For now I’ll give this mouse a thumbs up but we will see down the road if the mouse will follow the same path as the G7 …

While sitting here and realizing i’ve not updated in ages , I decided to check my comments sections, It was kind of funny . I noticed a Comment sitting in moderation for my moviestop post that I had posted over a year ago. I had an problem with MovieStop, and after a few emails the situation was corrected, I thought it was spam until I decided to read it.

March 26, 2009 at 11:50 am

Policy is, if you reserve a movie they match the lowest “ADVERTISED” price. This means there has to be an in store advertisement stating the lower price. They do not match every price because they sell used movies which are always lower than any other store’s new prices. Sounds to me like you are one of those customers that all retail employees hate to have to service. You think that you should get the best deal even though the policy is different than what you want. Maybe step down from your high horse and come join the rest of us on planet earth.

Maybe I’m on a High horse maybe I’m not, but this comment is basically an attack, let me break this one down.

Policy is, if you reserve a movie they match the lowest “ADVERTISED” price.

From my previous post: Before Leaving the Moviestop lot I had checked the window to see that there was a Large sign in yellow with black large letters “GUARANTEED LOWEST ADVERTISED PRICES”. When i had asked regarding this sign in the front of the store windows the person claimed that there was an asterisk in the sign on the front of the store. Checking the sign again there was No asterisk no Limitation no claim to see in store for details Nothing noting of any policy of what this person had spoke of.This item was new, and the price I saw was ADVERTISED, It was in the best buy flier for the same week.

This means there has to be an in store advertisement stating the lower price.

See above

They do not match every price because they sell used movies which are always lower than any other store’s new prices.

That’s a given but, I purchased this product new. generally used products fall under different rules which are printed in stores (Or at least gamestops that I’ve been too).

Sounds to me like you are one of those customers that all retail employees hate to have to service. You think that you should get the best deal even though the policy is different than what you want.

Now your getting a little snippy here, As far as being hated by retail employees, I don’t think so, Now i’ve been nice up to this point. I’m sure a lot of gamestop/moviestop employees are not like you, Hell I know my gamestop/moviestop managers and they know me but,you are a gamestop/moviestop employee In richmond, VA area, who has no clue what went on and are assuming the customer is always wrong, I never believe the customer is always “right” but, there is a happy medium. That right there is the first sign of bad customer service, Secondly I pointed out the sign issue, most states have laws saying they are bound by what the sign says unless its a grievously bad error, also by the federal trade commision .

The Federal Trade Commission (FTC) is the main federal agency that enforces advertising laws and regulations. Under the Federal Trade Commission Act:

Advertising must be truthful and non-deceptive;

Advertisers must have evidence to back up their claims; and

Advertisements cannot be unfair.

But to get this kind of treatment almost a year later is kind of low, I’ve been mostly nice through this post but if MovieStop employees really think they are god to obviously which you think you are, you need to really sit down and think! How do i want my store to be and how can I keep people coming back to my store. Not find a post on the internet and bash the person because what you believe is right, quite simply you need to educate your customers and educate your self and CORRECT problems when you see them, If you store has a sign that says

“GUARANTEED LOWEST ADVERTISED PRICES”.

But, the sign only refers to preorders, The sign is incorrect! You need to correct the sign because the sign says quite different from the actual given “policy”. A better sign would be

“GUARANTEED LOWEST ADVERTISED PRICES ON PRE-ORDERS: See inside for details”.

After this I think moviestop is on the shitlist again.

Month: April 2009

Chuck Keep it on the air!

Logitech MX 1100 (review)

MovieStop gets stranger.. (possible employee reply)