Yet another reason i dont goto dunkin donuts anymore.
Coffee and a metal chip muffin, please!
By Dave Wedge
Boston Herald Chief Enterprise Reporter
Saturday, May 19, 2007 – Updated: 12:56 AM EST
A morning breakfast treat turned into a painful trip to the dentist for an Avon gas station owner when, he says, he bit into a hard chunk of metal inside a Dunkin’ Donuts chocolate chip muffin.
“I felt like my brain was falling apart,’ Paul El Doueihy said of the sharp pain that shot through his head when he bit into the metallic shard Tuesday morning.
El Doueihy, 44, of Norwood, was nearly finished with the muffin when he heard and felt a crack, which broke a crown on a tooth. Before he could react, he says he swallowed the broken crown and spit out the piece of metal.
“I felt something fall out. I didn’t know what to do,” he said. “I was shaking.”
El Doueihy, who gets his morning coffee and breakfast nearly every day at the Route 28 Dunkin’ Donuts in Avon, went back to the store and told the manager what happened.
“She went yellow,” he recalled. “They all know me. I go in there every day. (The manager) was very nice. She apologized.”
Laura Sherman, a spokeswoman for Couto Companies Management which owns the franchise, said the company is aware of the incident and is investigating. She declined further comment.
El Doueihy said he went to the dentist yesterday and was given painkillers. He’s awaiting an appointment to repair the broken tooth. He’s also hired Needham attorney Tim Burke who said the incident shows “a need for quality control.”
El Doueihy said he’ll still get his coffee at the shop, which is across the street from his service station.
“It keeps me going,” he said, noting that he drinks several cups of joe a day.
But the cringe-inducing mishap has made him rethink his breakfast choices.
“I usually get a bagel or a croissant. I don’t know what made me get a chocolate chip muffin,” he said. “I think it’s better for me to go back to croissants or bagels.”